Terms & Conditions

By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.

THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with our Company, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when our Company sends a confirmation email. It is at this point that a contract between our Company and the Client comes into existence. These Terms and Conditions shall constitute the entire agreement between our Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.

PAYMENT & CANCELLATIONS

Tours must be pre­paid (20% of the total amount) via credit card or check. 80% of the total amount will be paid in cash to the driver at the end of the tour. When paying with any currency other than Euro (€) you will be charged at the conversion's rate applicable on the date of your booking as determined by mytuscanstyle.com (MTS).

In order to guarantee higher security standards, MTS has elected to use PayPal service for the collection of pre­payments. This means that MTS never collects nor stores your credit information. Please note that you will NOT need to have a PayPal account in order to make payments. Please note that refunds will also be processed by PayPal as we are not the ones that collect and charge your credit card.

To complete your reservation, you will need to fill out the reservation form. After that, you will receive a payment request from PayPal via email within 24 hours. You will receive a confirmation voucher once the payment has been confirmed.

All cancellations must be communicated by email to MTS. The date on which the email is sent and received (not when we read it) will determine the cancellation fees. Regardless of payment method these are our charges / reimbursements:

  • More than 7 days – no charge
  • From 7 days to 48 hours – 50% of the price
  • 48 hours or “no show” – 100% of the price

We will not charge you or we will reimburse you if the service is cancelled due to force majeure, i.e. natural disasters, war or any other event beyond our control (e.g. if the ship does not dock or any serious delay).

SECURITY POLICY
We take very great care to ensure that any personal information you enter on our website is kept safe. We use appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction.