Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It can also improve customer satisfaction, by eliminating monotony from repetitive tasks.
Legal practice automation is a complex undertaking that requires a variety of tools and systems. To reap the maximum benefit, start by identifying what processes are most suited to automation. Start with document creation and review of documents clients’ intake, schedules, and marketing campaigns.
A good legal document automation software allows attorneys to quickly create custom documents for each client and case without the need to manually input information. Document generation is more accurate and time-saving by using templates for discovery requests and pleadings. Integrating your document automation software with a legal practice management software eliminates the need for manual time tracking. Once a document has been created it is automatically filed into the appropriate client and case files based on data inputs.
Attorneys love AI because it relieves them of the repetitive, tedious work that is usually a part of their work. Freed from the burden of low-level tasks they can concentrate on the creative and intellectual analysis that is a hallmark of competent and ethical representation.
Clients also appreciate how swiftly their matters are handled, especially compared to the traditional client experience which involves lengthy meetings to gather data and verify it. In addition, the ability to create precise, custom documents and streamline communications with clients through a single system will provide a more efficient client experience that increases satisfaction and retention as well as referrals.